What types of payment do you accept?
We accept payment from all major credit card companies and PayPal through the FastSpring
platform.
Bank wire transfer is also possible.
Can I change plans or cancel my account later?
You can change the plan any time you want, just choose the new package you need through the
Pricing page. Previous subscriptions will be deactivated.
To cancel your subscription:
1) go to Manage my subscriptions. Then you will be transferred to your personal Fastspring
account
2) we can do it for you
If I cancel now, will I be able to use my account?
Yes, you will have access to all the data for one month after the end of your subscription.
What is your refund policy?
If the user made a subscription duplication accidentally,
JetOctopus will make a refund after having a closer look at this case
(reasons of such duplication, quota usage, etc).
If JetOctopus realizes that users can’t use some of the modules because of our fault (long log
setup - usually), we make a partial or full refund, based on the case and volume of unused
functionality.
Will I be automatically charged for the monthly subscription after 7
days of paid free trial?
No, we don’t require to add any credit cards or other payment methods during the free trial.
Does the free trial limit my access to features?
You will be able to test all the modules of JetOctopus: Crawler, GSC Keywords, Afresh
integration and Log Analyzer (both with data uploads or real-time integration).
For crawling, you’ll get 10k URLs, no project and domain limits.
For GSC Keywords, you’ll have 3 months of data available.
For exporting, there is a limitation of 500 rows per report.